Privacy policy

Last update: May 2018

I. General informations

The privacy of your personal data is one of the main concerns of NE & RO INVEST SRL, based in Gherla, Str. The mind no. 64A, Cluj County, Romania, as data operator.

This document is intended to inform you about the processing of your personal data in the context of using the www.neroinvest.ro website. ("Site")

II. Categories of processed personal data

II.1. If you are a Client of the Site, NE & RO INVEST SRL will process your personal data such as your first and last name, telephone, e-mail address, billing address, delivery address, data on how you use the Site for example your behavior / preferences / habits within NE & RO INVEST SRL, as well as any other categories of data you provide directly.

II.2. If you are a Visitor of the Site, NE & RO INVEST SRL will process your personal data that you provide directly in the context of the use of the Site, such as the data you provide in the contact section / questions / complaints, in so far as you contact us in this way.

III. The purposes and bases of the processing

III.1. If you are a Client of the Site, NE & RO INVEST SRL processes your personal data as follows:

to conduct the contractual relationship between you and NE & RO INVEST SRL, respectively to take over, validate, send and invoice the order placed on the Site, inform you about the order status, organize the return of ordered products, etc.

to fulfill the legal obligations of NE & RO INVEST SRL in the context of the services provided through the Site, including the obligations in the field of taxation, as well as in the field of archiving.

Themes: Processing of your data for this purpose is required on the basis of legal obligations. Providing your data for this purpose is required. Refusal to provide data may result in NE & RO INVEST SRL being unable to comply with its legal obligations and therefore unable to provide you services through the Site.

for marketing activities, respectively to send by modern communications methods(e-mail, sms) commercial communications on the products and services offered by NE & RO INVEST SRL via the Site.

TopThemesic: Processing your data for this purpose is based on your consent if you choose to provide it.

You can express your consent to data processing for this purpose by ticking the appropriate box at the time of filling in and sending the contact form. For unsubscribing from receiving such commercial communications, you can use the option at the end of each e-mail / sms containing commercial communications.

Providing your data for this purpose is voluntary. Refusing to provide consent to process your data for this purpose will not have negative consequences for you.

for the purpose of conducting various analyzes, reporting on how the Site works, creating consumer preference profiles, mainly in order to improve the experience offered on the Site.

Themes: Processing your data for this purpose is based on the legitimate interest of NE & RO INVEST SRL to continuously improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.

III.2. If you are a Visitor of the Site, NE & RO INVEST SRL processes your personal data as follows:

for marketing activities, respectively to send by modern communications methods(e-mail, sms) commercial communications on the products and services offered by NE & RO INVEST SRL via the Site.

Themes: Processing your data for this purpose is based on your consent if you choose to provide it.

You can express your consent to data processing for this purpose by ticking the appropriate box at the time of filling in and sending the contact form. For unsubscribing from receiving such commercial communications, you can use the option at the end of each e-mail / sms containing commercial communications.

Providing your data for this purpose is voluntary. Refusing to provide consent to process your data for this purpose will not have negative consequences for you.

to resolve complaints, complaints and to monitor traffic and improve your experience on the Site.

Themes: Processing of your data for this purpose is based on the legitimate interest of NE & RO INVEST SRL to ensure the correct operation of the Site, as well as to permanently improve the visitor experience of the Site, including by solving various comments, questions or complaints.

Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.

IV. The length of time we're processing your data

As a matter of principle, NE & RO INVEST SRL will process your personal data for as long as is necessary to achieve the above mentioned processing purposes.

If you are a customer, we will process your data for the duration of the contractual relationship and subsequently in accordance with the legal obligations of NE & RO INVEST SRL (eg in the case of financial and accounting documents for which the statutory retention term is 10 years after the end of the financial year in which they were drawn up).

If you withdraw your consent to data processing for marketing purposes, NE & RO INVEST SRL will cease processing your personal data for this purpose without, however, affecting the processing performed by NE & RO INVEST SRL on the basis of your consent before withdrawing it.

V. Disclosure of personal data

For the purposes of processing, NE & RO INVEST SRL may disclose your data to partners, third parties or entities that support NE & RO INVEST SRL in carrying out its activity through the Site (eg courier companies, IT service providers, accounting firms) , or to central / local public authorities, in the following exemplary cases listed:

for the administration of the Site;

where such communication would be necessary to award prizes or other facilities to the individuals concerned as a result of their participation in various promotional campaigns organized by NE & RO INVEST SRL through the Site;

to maintain, personalize and improve the Site and its services;

for performing data analysis, testing and research, monitoring usage and activity trends, development of security features and user authentication;

for the transmission of marketing communications, under the conditions and limits stipulated by the law;

when the disclosure of personal data is provided by law, etc.

VI. Personal Data Transfe

Personal data provided to NE & RO INVEST SRL may be transferred outside of Romania, but only on the basis of previously established terms.

VII. The rights you benefit from

Under the terms and conditions of the personal data processing legislation as the data subject you are entitled to the following rights:

the right to information, ie the right to receive details of the processing activities carried out by NE & RO INVEST SRL, as described in this document;

the right of access to data, ie the right to obtain confirmation from NE & RO INVEST SRL regarding the processing of personal data, as well as details of the processing activities such as the way the data are processed, the purpose of the processing, the recipients or categories of data recipients, etc;

the right to rectification, ie the right to obtain, without undue delay, by NE & RO INVEST SRL inaccurate or unjustified personal data, as well as the completion of incomplete data; Correction / completion shall be communicated to each recipient to whom the data were transmitted, unless this proves impossible or involves disproportionate efforts.

the right to delete the data without undue delay ('the right to be forgotten') if one of the following reasons applies:

they are no longer necessary for the purposes for which they were collected or processed;

if consent is withdrawn and there is no other legal basis for processing;

if the data subject opposes processing and there are no legitimate reasons to prevail;

if personal data has been processed illegally;

if personal data has to be deleted for compliance with a legal obligation;

personal data has been collected in connection with the provision of information society services in accordance with Union or national law under which the operator is located.

It is possible that, following the request for data deletion, NE & RO INVEST SRL may anonymize this data (thus lacking its personal character) and continue processing for statistical purposes under these conditions;

the right to restrict the processing to the extent that:

the person disputes the accuracy of the data for a period that allows us to verify the accuracy of the data;

processing is illegal and the data subject opposes the deletion of personal data, but instead calls for restrictions on their use;

the operator no longer requires personal data for processing, but the data subject requests them to find, exercise or defend a right in court;

the data subject opposed to processing (other than direct marketing) for the period of time during which it is verified that the legitimate rights of the operator prevail over those of the data subject.

the right to data portability, respectively (i) the right to receive personal data in a structured way, commonly used in an easy-to-read format, and (ii) the right to have such data transmitted by NE & RO INVEST SRL to another data controller to the extent that the conditions provided by law are met;

the right to object - in respect of processing activities may be exercised by submitting a request as indicated below;

at any time, for reasons related to the particular circumstances of the data subject, that the data that it is intended to be processed under the legitimate interest of NE & RO INVEST SRL or the public interest, unless NE & RO INVEST SRL can demonstrate that has legitimate and compelling reasons that justify the processing and prevails over the interests, rights and freedoms of the data subjects or that the purpose is to establish, exercise or defend a right in court;

at any time, free of charge and without any justification, that data intended to be processed for direct marketing purposes.

the right not to be subject to an automatic individual decision, that is to say, the right not to be the subject of a decision taken solely on the basis of automated processing, including profiling, which produces legal effects concerning the data subject or affects it similarly a significant measure;

the right to address you to the National Supervisory Authority for Personal Data Processing or to the competent courts, to the extent that you consider it necessary.

For any additional questions about how your personal data is processed and to exercise your rights above, please email us at: info@statues.gdn.

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